Delete your Bag Guy account

You can delete your Bag Guy account and the personal data that goes with it at any time. Deletion is permanent and can't be undone.

Option 1: in the app Next update

In-app deletion arrives in the next app update. Until then, use Option 2.

Open Bag Guy and go to Settings.
Tap Delete account.
Confirm. Your account is deleted right away, and you're signed out on every device.

Option 2: by email, available now

Email support@bagguyapp.com from the email address on your account, with the subject "Delete my Bag Guy account." We'll confirm the request is yours, delete the account, and reply when it's done.

What gets deleted

Your account and login details
Receipts you scanned and the text read from them
Your Bag Points balance and history
Saved deals, clipped coupons, shopping lists you own, meal plans, and pantry items
Price watches, scan history, and your membership in other people's shared lists

What's kept, without your name or email

Receipt IDs: we keep a record that a receipt was already scanned, so it can't be scanned again for points. It's no longer linked to you.
Items you added to someone else's shared list: they stay on that person's list, shown as "deleted account."
Payment records: if you ever paid for anything, we keep the amount, date, and status for bookkeeping and tax purposes.
A deletion record: the date your account was deleted, with no email, name, or password.

Copies in backups are removed as those backups are replaced over time.

Have an App Store subscription? Cancel it with Apple.

Deleting your Bag Guy account does not cancel a subscription bought through the App Store. Apple manages those, so please cancel in Settings → your name → Subscriptions on your iPhone, or at apps.apple.com/account/subscriptions.

Questions?

Email support@bagguyapp.com. See our privacy policy for more about how we handle data.